SoCalGas Offers Disaster Preparedness Tips in Recognition of 13th Annual Great California Shakeout

Utility shares information and tips on natural gas safety before and after an earthquake

Oct 15, 2020

LOS ANGELES, Oct. 15, 2020 /PRNewswire/ -- In observance of the 13th annual Great California ShakeOut event, Southern California Gas Co. (SoCalGas) today reminded customers about the importance of emergency preparedness. Natural disasters such as earthquakes can happen at any moment, almost always without warning... SoCalGas encourages customers to be aware of their surroundings after an earthquake and not to turn off their natural gas unless there are signs of a natural gas leak and it is safe to do so.

"The safety of our communities is a priority at SoCalGas and we are proud to participate in The Great California ShakeOut to help bring awareness about the importance of being prepared for an earthquake or other emergency," said Angelica Espinosa, vice president and chief risk officer at SoCalGas. "We want to take this opportunity to educate our customers on some simple steps they can take to help keep their families safe."

California is at a higher risk for earthquakes compared to the rest of United States and natural disasters can happen at any moment. Last year, over 10.9 million Californians participated in the Great California ShakeOut event, which offers many ways for individuals, businesses, schools, and others to practice what to do during and after an earthquake.

"The Great Shakeout event is crucial in helping us all be aware of the risk from earthquakes and take the steps to prevent further harm to ourselves and our families. With the ongoing pandemic, many of us continue to remain sheltered in place at home – it's even more important now than ever to emphasize preparedness actions that can reduce risks from earthquakes," said Dr. Lucy Jones, seismologist and founder of the Dr. Lucy Jones Center for Science and Society. "Remember to practice drop, cover, and hold on with family and friends to make sure you remain safe in the next real earthquake, and take one other step to protect yourself, your family, and your community."

SoCalGas offers the following tips:

  • Know where your gas meter is located and keep a 12" or larger adjustable wrench with your emergency supplies, near your building exit or next to your gas meter shut-off valve. Do not store the wrench on the gas meter or other gas piping.

  • Be prepared to turn off your natural gas meter but ONLY in the event you smell natural gas, hear the sound of natural gas escaping or see other signs of a leak--and ONLY if it is safe to do so. ***Depending on how many customers are without natural gas service, it may take an extended period of time for SoCalGas to turn your natural gas services back on. Remember there may not be a need to shut your natural gas off. Learn more here.

  • If you turn off gas to the meter, leave it OFF. Do not turn it back on yourself. Interior gas piping and appliances must be inspected for possible damage before service can be safely restored.

  • Call SoCalGas to turn the gas back on, relight the pilots and service your appliances. (Note that certain repairs may have to be performed by your plumber or heating contractor. However, only SoCalGas field employees are allowed to turn on the gas to the meter.)

  • DO NOT ignite a flame or use any electrical appliances, light switches or other devices that can cause a spark until you are sure there are no gas leaks.

  • Check safety devices, such as smoke and carbon monoxide detectors, to ensure that they are functioning properly.

For more natural gas safety information, visit

About SoCalGas

Headquartered in Los Angeles, SoCalGas® is the largest gas distribution utility in the United States. SoCalGas delivers affordable, reliable, clean and increasingly renewable gas service to 21.8 million customers across 24,000 square miles of Central and Southern California, where more than 90 percent of residents use natural gas for heating, hot water, cooking, drying clothes or other uses. Gas delivered through the company's pipelines also plays a key role in providing electricity to Californians— about 45 percent of electric power generated in the state comes from gas-fired power plants.

SoCalGas' vision is to be the cleanest gas utility in North America, delivering affordable and increasingly renewable energy to its customers. In support of that vision, SoCalGas is committed to replacing 20 percent of its traditional natural gas supply with renewable natural gas (RNG) by 2030. Renewable natural gas is made from waste created by dairy farms, landfills and wastewater treatment plants. SoCalGas is also committed to investing in its gas delivery infrastructure while keeping bills affordable for our customers. From 2014 through 2018, the company invested nearly $6.5 billion to upgrade and modernize its pipeline system to enhance safety and reliability. SoCalGas is a subsidiary of Sempra Energy (NYSE: SRE), an energy services holding company based in San Diego. For more information visit or connect with SoCalGas on Twitter (@SoCalGas), Instagram (@SoCalGas) and Facebook. 

About Southern California Gas Co.: Southern California Gas Co. (SoCalGas) has been delivering clean, safe and reliable natural gas to its customers for more than 145 years. It is the nation's largest natural gas distribution utility, providing service to 21.6 million consumers connected through 5.9 million meters in more than 500 communities. The company's service territory encompasses approximately 20,000 square miles throughout central and Southern California, from Visalia to the Mexican border. SoCalGas is a regulated subsidiary of Sempra Energy (SRE), a Fortune 500 energy services holding company based in San Diego.

SOURCE Southern California Gas Company

For further information: Candice Lee, Office of Media and Public Information, (213) 244-2442, (213) 709-5295,