~$140M IN DEBT RELIEF PROVIDED TO SDG&E CUSTOMERS OVER THE PAST THREE YEARS
A Third of SDG&E customers receiving some form of assistance.
SAN DIEGO, March 3, 2023 /PRNewswire/ -- Recognizing the financial hardships brought on by inflation, the lingering effects of the COVID pandemic and the recent surge in winter heating bills driven by natural gas market volatility, San Diego Gas & Electric has redoubled its efforts to help its customers by securing and offering debt relief, as well as various bill assistance programs.
Since 2020, SDG&E customers have received about $140 million in debt relief – a combination of state and federal resources that SDG&E has either played a role in securing, administering, or processing. This consists of nearly $114 million SDG&E applied for and secured on behalf of its customers via the California Arrearage Payment Program to offset customers' outstanding bills incurred between March 4, 2020 and Dec. 31, 2021; more than $10 million processed through the federally funded Low-Income Home Energy Assistance Program (LIHEAP) to offset overdue bills; and more than $15 million forgiven under the Arrearage Management Payment Plan.
Additionally, SDG&E has run multiple marketing campaigns and collaborated with many nonprofit, community-based organizations to publicize a variety of assistance programs. About a third of SDG&E customers are enrolled in assistance programs ranging from bill discounts to debt forgiveness to payment arrangements.
"Inflation, the lingering effects of the pandemic, and the recent unprecedented conditions in the natural gas market have caused financial strain for our customers," said SDG&E Vice President of Customer Services Dana Golan. "Our priority is to help them get the financial relief they need through a variety of assistance programs."
Numbers at a Glance
More information about assistance programs can be found at sdge.com/assistance.
SDG&E Shareholder-Funded Assistance Programs
CA Climate Credit Offsetting February and March Bills
SDG&E is an innovative San Diego-based energy company that provides clean, safe and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. The company is committed to creating a sustainable future by providing its electricity from renewable sources; modernizing natural gas pipelines; accelerating the adoption of electric vehicles; supporting numerous non-profit partners; and, investing in innovative technologies to ensure the reliable operation of the region's infrastructure for generations to come. SDG&E is a subsidiary of Sempra (NYSE: SRE). For more information, visit SDGEnews.com or connect with SDG&E on Twitter (@SDGE), Instagram (@SDGE) and Facebook.
SOURCE San Diego Gas & Electric
For further information: Anthony Wagner, San Diego Gas & Electric, 877-866-2066, sdge.com, Twitter: @sdge