SoCalGas Announces Complimentary Interior Cleaning Services to Relocated Residents Who Choose to Return Home
Cleaning to address residents' concerns about dust and indoor air
LOS ANGELES, April 22, 2016 /PRNewswire/ -- Southern California Gas Co. (SoCalGas) today announced it will offer complimentary interior home cleaning services for residents currently enrolled in the company's temporary relocation program who choose to return home. The cleaning protocol was designed by a third party toxicologist to address concerns expressed by residents about dust and other substances. Cleaning will include carpets, counter tops, tables, flooring, furniture, windows and window sills. SoCalGas will also replace furnace filters.
"We recognize that many residents remain relocated because they continue to have questions about the effects of dust and indoor air in their homes," said Gillian Wright, Vice President of Customer Services. "We are pleased to offer this toxicologist-approved home cleaning service to address residents' concerns and give them confidence that their homes are clean and ready for their return."
Even though expert indoor air testing showed no levels of concerns of methane or mercaptans, and thousands of outdoor air samples collected by numerous health and environmental agencies indicate that the air quality is consistent with what it was before the leak, some relocated residents have expressed concerns about indoor air quality. The cleaning service will address not only dust and dirt, but also volatile organic compounds, semi-volatile organic compounds, metals and sulfur compounds on carpets, counter tops, tables, flooring, furniture, windows, and window sills.
Many of these compounds are found in common household products and are known to exist in most indoor air. Residents can find links to independent expert reports and information on dust and indoor air on SoCalGas' new online resource.
SoCalGas will begin contacting residents enrolled in the temporary relocation program with this offer today. The first group eligible for this new return home option will be those served by one of our largest housing providers. Other currently relocated residents who are interested in returning to a professionally cleaned home may also enroll for this service by contacting 1-888-314-7645.
About Southern California Gas Co: Southern California Gas Co. (SoCalGas) has been delivering clean, safe and reliable natural gas to its customers for more than 145 years. It is the nation's largest natural gas distribution utility, providing service to 21.6 million consumers connected through 5.9 million meters in more than 500 communities. The company's service territory encompasses approximately 20,000 square miles throughout central and Southern California, from Visalia to the Mexican border. SoCalGas is a regulated subsidiary of Sempra Energy (NYSE: SRE), a Fortune 500 energy services holding company based in San Diego.
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These risks and uncertainties are further discussed in the reports that the company has filed with the Securities and Exchange Commission. These reports are available through the EDGAR system free-of-charge on the SEC's website, www.sec.gov. Investors should not rely unduly on any forward-looking statements. These forward-looking statements speak only as of the date hereof, and the company undertakes no obligation to update or revise these forecasts or projections or other forward-looking statements, whether as a result of new information, future events or otherwise.
SOURCE Southern California Gas Co.
For further information: SoCalGas | 24-Hour Media Hotline: 877.643.2331 | socalgas.com/newsroom